Refund policy

Return & Refund Policy – KitchLogix

Last updated: March 15, 2026

Thank you for shopping at KitchLogix. We want you to be completely satisfied with your purchase. If you are not fully satisfied, we’re here to help.

Returns

You have 30 days from the date you receive your item to request a return.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it

  • The item must be in its original packaging

  • Proof of purchase (order confirmation or receipt) is required

Non-Returnable Items

Certain types of items cannot be returned, including:

  • Used products

  • Gift cards

  • Items marked as final sale

Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund.

If approved, your refund will be processed to your original payment method. Please allow 5–10 business days for the refund to appear on your account depending on your payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will arrange a replacement or refund at no additional cost.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Shipping costs are non-refundable.

Order Cancellations

Orders can be canceled within 12 hours of placing the order. After this period, the order may already be processed and shipped.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Email: kitchlogix@gmail.com